New Developments and Legal Issues in Outsourcing

Exclusive Interview with

Richard Raysman, Holland & Knight LLP


Increased pressure to reduce costs and improve profitability and operating efficiencies have led outsourcing to become a $50 billion industry.  While growing at an annual rate of 29% until the the recent credit crisis, the industry has increasingly been under legal, economic, regulatory and policy scrutiny.

According to Richard Raysman, a Partner at Holland & Knight LLP, it’s not just companies outsourcing their IT and business processes which has fueled the growth of the industry.  Companies like HP NYSE:HPQ, Dell NASDAQ:DELL, Xerox NYSE:XRX and IBM NYSE:IBM have all made significant acquisitions in outsourcing as a means to increase revenues and profitability as well as to become more competitive as outsourcing had continued to grow.” This has become more important in the face of competition from Indian companies such as Wipro NYSE:WIT, Cognizant NASDAQ:CTSH and Infosys NASDAQ: INFY.

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View and download a PDF transcript of the full interview here.

Publications referenced in this interview:
Outsourcing and Insourcing Jobs in the U.S. Economy: An Overview of Evidence Based on Foreign Investment Data,” Congressional Research Service
Civilian Agencies Development and Implementation of Insourcing Guidelines,” United States General Accounting Office




Richard Raysman

Partner, Holland & Knight LLP

AVVO_RaysmanRichard Raysman concentrates on computer law, outsourcing, complex technology transactions, and intellectual property issues. He has significant experience in structuring technology transactions, and his information technology background and understanding of the law have made him uniquely qualified to represent clients for technology issues. Mr. Raysman has been selected by Chambers as one of America’s leading outsourcing lawyers. He has also been named by “Super Lawyers” as a top practitioner. He has litigated reported cases for the New York state and federal courts. Prior to practicing law, Mr. Raysman was a Systems Engineer for IBM Corporation for six years

Representative Transactional Matters

  • Represented a telecommunications company in a $1.2 billion outsourcing transaction with a global manufacturing company.
  • Represented a Transportation Agency in a $1 billion acquisition of an automated fare collection system.
  • Represented an international manufacturing company in a $500 million worldwide outsourcing of information technology to an international service provider.
  • Represented a major Hospital in a $350 million outsourcing with a major service provider.

New York and Connecticut

Brooklyn Law School, J.D.
Massachusetts Institute of Technology, B.S.

195 Broadway
24th Floor
New York, NY 10007

To see a full bio, visit:


“A Practical Look at Social Media Policies” Bloomberg Law Report-Technology Law, October 2009
“Technology-Related Initiatives in the New U.S. Administration” Convergence, October 2009
“Web Servers and Applications Are Increasingly Vulnerable to Attack New York Law Journal, July 2009
“New Economy as a Driver to Renegotiate Outsourcing Deals Supply Chain Management Review, June 2009
“The Effects of Blogging on Legal Proceedings New York Law Journal, May 2009
“Court Applies Hot News Doctrine to Online World New York Law Journal, April 2009
“Merchant Liability and Breaches In Payment Card Security Standards New York Law Journal, March 2009
“Technology Initiatives In the New Administration New York Law Journal, February 2009
“Renegotiation of Outsourcing Deals: Structured Method Works Best New York Law Journal, January 2009
“Data Breaches in Credit Card Transactions” New York Law Journal, March 2009
“Digital Rights Managing, Content Identifying Via Hi-Tech New York Law Journal, November 2008
“Video-Sharing Web Sites and the DMCA Safe Harbor New York Law Journal, October 2008
‘Tiffany v. eBay’: Online Contributory Trademark Breach New York Law Journal, September 2008
“Developments Involving Telephone Consumer Protection” New York Law Journal, August 2008



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