LegalOnRamp Interview: The Impact of Technology on Legal Services

Exclusive Interview with

Steve Harmon, Senior Director of Legal Services, Cisco Systems Inc.


As the first of our ongoing series of featured interviews hosted by LegalOnRamp, we spoke with Steve Harmon, Senior Director of Legal Services at Cisco Systems Inc., who discussed the role technology plays in Cisco’s legal department.   Harmon explains how technology-based solutions have helped Cisco to reduce costs as well as facilitate collaboration with both in-house and outside counsel.

Harmon discusses some of the specific challenges faced by Cisco’s in-house and outside team of almost 175 lawyers, and how in response they developed, and later spun-off, LegalOnRamp’s ORX (OnRamp Exchange) solution.

He also discusses how collaborative technology platforms such as ORX have supported the shift to non-traditional billing and how he believes this trend will positively impact both law firms and their clients.

VIDEO SECTIONS (Click link to advance video to specific topic.)


Legal OnRamp is a Collaboration system for in-house counsel and invited outside lawyers and third party service providers. There are lawyers participating from over 40 countries, and a rapidly growing collection of content and technology resources. Basic services are free, so all members are expected to contribute to the community as a whole.

Membership in Legal OnRamp is primarily for inhouse lawyers. Firm lawyers may be invited to participate based on the fit of their practice, their authoring of content, and their ability to expand the network. For firm non-lawyers (e.g., Marketing, IT, Knowledge Management or other), only the senior-most person in the organization should apply. For solution providers, consultants and others not affiliated with a legal department of law firm, membership will be considered based on your ability to contribute to the value of the network.

Click here to request membership.

  • Tweets that mention LegalOnRamp Interview: The Impact of Technology on Legal Services : LegalMindsTV —

    [...] This post was mentioned on Twitter by Robert Richards. Robert Richards said: MT @PaulLippe: Thanks to LegalMinds, Steve Harmon for excellent video on Cisco use of OnRamp, collaboration… [...]

  • Sgreenberg

    I was directed to LegalMinds by a litigation risk management consultant I currently have on retainer, she has a wealth of knowledge and superb legal technology insight, I was hoping she directed me here to for self promotion!  Regardless, I’m very impressed with the site and look forward to continuing my readership.

    You should connect with Tynan Consulting, you probably have a great deal in common.

    Continued Success.